Q: How long does it take to get a reply after we send you an enquiry?
We will reply to you within 12 hours after we receive the enquiry during working days.
Q: Are you a direct manufacturer or a trading company?
We are a direct manufacturer with our own manufacturing plant, and we also have our own international trading department, we produce and sell our own products.
Q: What kind of products do you offer?
We mainly produce precision racks made of carbon steel and alloy steel.
Q: What are the main applications of your products?
Our products cover al the entire equipment manufacturing industry and machinery manufacturing processing industry applications, widely used in high-end gantry CNC machining centres, laser cutting machines, industrial robots, truss robots, automotive automation equipment production line, lithium battery automation equipment production line, and intelligent automation equipment and so on.
Q: Can you do customised products?
Yes, we can make customised non-standard products, we develop and produce products according to the drawings or samples provided by customers.
Q: Do you produce standard parts?
Yes, in addition to custom products, we also have some standard racks which are mainly used in laser cutting machine, we also call supporting high-end gantry CNC machining centre, optical laser cutting machine, industrial robot truss manipulator, automotive automation equipment production line, lithium battery automation equipment production line, and intelligent automation equipment and other standard parts racks.
Q: How is the production capacity of your company?
The company has more than 100 sets of rack and pinion production equipments and testing equipments, the precision of rack and pinion reaches the national standard GB10096-88-5 level, and the annual output reaches 1 million.
Q: How many employees do you have and how many technicians are there in your company?
There are more than 80 employees in our company, including more than 10 professional technicians and 5 engineers.
Q: How do you guarantee the quality of your products?
We have a corresponding inspection after each process, and for the final completed products, we will do a full inspection according to the customer's requirements and international standards;
Then, we have the industry's advanced and complete top testing equipment: spectral analyzer, metallurgical microscope, magnetic particle flaw detector, coordinate measuring machine, Rockwell hardness tester, image measuring machine, and so on. The above equipment can ensure we can provide customers with high-precision finished rack parts. At the same time, we can ensure that we can meet the customers' requirements for physical and chemical properties of materials, non-destructive testing, high-precision geometric dimension testing, and other comprehensive testing requirements.
Q: What is the payment method?
When we make a quotation, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. For mass production, we usually pay 30% in advance, and then pay the balance on the bill of lading. of the payment method is T/T, of course L/C is also acceptable.
Q: How to deliver the goods to customers?
Usually we ship by sea, because we are in Taizhou, the distance from Ningbo port Shanghai port into the warehouse quickly, sea export is very convenient. Of course, if the customer's goods are more urgent, we can also air freight, Ningbo Airport and Shanghai International Airport are very close to us.
Q: Where are your goods mainly exported to?
Our products are mainly exported to the United States, Germany, Japan, Sweden, Spain, Italy, Britain, South Korea, Australia, Canada and dozens of other countries.
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